Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your information when you use our Ali Easy Publisher ("App"). By using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you install and use our App, we may collect the following types of information:

• Store Information: We collect information about your Shopify store, including store name, domain, email address, and other store details provided by Shopify.
• Product Information: We collect information about products you import from Alibaba to your Shopify store.
• Usage Data: We collect information about how you interact with our App, including features used and actions taken.
• Authentication Tokens: We store authentication tokens to connect to your Shopify store.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our App functionality
• Process and complete product imports from Alibaba to Shopify
• Communicate with you about the App, including updates and support
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other illegal activities

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We will not sell your personal information to third parties.

4. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Shopify Customer Data

Our App does not directly collect or store information about your customers. However, we may process customer data as necessary to provide our services. We handle all customer data in accordance with Shopify's Data Processing Terms and applicable data protection laws.

Customer Data Requests

If you receive a customer data request through Shopify:

• We will respond promptly to any customer data requests forwarded to us
• We will provide all relevant customer data in our possession
• We will assist with the deletion of customer data when requested

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

support@ethc.eu.org